LTL Shipping and Detention Fees
Detention is another accessorial that we see getting applied with greater frequency. Due to capacity issues and driver shortages, it is incredibly important that carrier drivers can make efficient pickups and deliveries. If they are detained on site, they cannot make other pickups or deliveries that day. You wonder why a carrier fails to make a pickup or a delivery? Sometimes it can be due the driver getting detained earlier in the day.
All our carrier partners have Electronic Logging Devices (ELDs) installed in their drivers’ trucks. Those drivers frequently also have a hand-held device, or PDA, to enter pickup and delivery information. These electronic devices allow carriers to track the time that a driver is on site, and thus provide them the information to assess Detention charges.
Carriers typically provide 30 minutes of “free time” for a pickup or delivery. If that free time is exceeded, Detention can be applied. While this can happen at any location, we see it frequently at grocery warehouses, container freight stations, and residential deliveries. Carriers would actually prefer not to assess Detention. But when their driver is significantly delayed, they use Detention charges as a means of influencing behavior at the offending location.
If you suspect a carrier is incorrectly applying Detention, check for notations on the delivery receipt or other carrier documents that may support or disprove the charge. You can also confirm with the party at the location that the driver was delayed. As with any technology, it is only as accurate as the person operating it. If a driver fails to properly notate when he arrives and departs a location, Detention may be incorrectly assessed.